Jersey City office
- Address
- 218 Newark Avenue, Jersey City, NJ 07302
- Phone
- (201) 578-5199
- Hours
- Phones answered 24/7
- Covers
- Jersey City and most of Hudson County
Loads from Google only when you ask.
Contact our office
Call us any time: (201) 578-5199
We take calls, not online forms, because a water problem is faster to sort out in a two-minute conversation. The line is answered 24 hours a day, every day.
Head office
- Address
- 83 Willow St, Carteret, NJ 07008
- Phone
- (201) 578-5199
- Hours
- Phones answered 24/7
- Covers
- Carteret, Woodbridge, Rahway, Perth Amboy and nearby towns
Loads from Google only when you ask.
When you call
Tell us what you're seeing and where. If water is coming in now, we'll talk you through staying clear of the electric panel and appliances, moving what you can, and keeping a sump or drain clear while a crew is lined up. For planned work, we'll set a time to look at the building and give you a typical range before anything starts.
On the rare night every crew is already committed, we may pass a call to another reliable local waterproofing company so the water still gets attention, and you'll hear that from us first.
Before you call
What should I have ready when I call about water in the basement?
The address, where the water is showing, roughly when it started, whether it comes after rain or from a drain, and whether the power and gas are safe to reach. Photos help if you can text them once we're talking. Access details, like a shared basement or a locked areaway, matter too.
Can I visit one of your offices?
Our offices are working offices, and crews are usually out on jobs, so the fastest way to reach us is always the phone. Call (201) 578-5199 and we'll set up a time to meet at your building.